Andy: My first job in the semi-conductor industry was actually in Nantes on the west coast of France.
Mark: So my first job out of college was actually in applications. So I joined as a graduate into the semi-conductor business, back in 1983.
Andy: I was an applications engineer. So my prime function was supporting all of the power customers. I spent most of my time traveling, meeting customers, helping them design their power systems.
Mark: It was a good grounding for me because I worked in the same building as the fab. So I got to see all the different sort of functional disciplines in the semi-conductor business and how all the groups worked together.
Michelle: The first part is really get the technical details of the products. The second part is really the interfacing with the customer.
Mark: A strong analytical capability is key, curiosity if you like to really understand how the parts work and equally importantly how they're applied. Some of the applications engineers, I think actually turn out to be some of the best product refiners as well.
Roger: You have to see the opportunity in working with the customer. You're not only solving your own problem, you're solving their problem. So there's an element of selling that a great FAE also has.
Andy: The most key attribute, I think, is very good communication skills. One, is listening and understanding your customers' problems and their needs and then being able to communicate your solutions to them in an effective way.